Frequently Asked Questions

We want your experience with ANONS to be as seamless and enjoyable as possible. Below are answers to some of the most commonly asked questions about our jewelry, policies, and shopping experience.

1. What are lab-grown diamonds, and how do they compare to mined diamonds?

Lab-grown diamonds are real diamonds, identical to mined diamonds in chemical composition, optical brilliance, and physical durability. The only difference is that they are created in a controlled environment using advanced technology rather than being extracted from the earth. Every ANONS diamond is independently certified to ensure the highest standards of quality.

2. Where can I purchase ANONS jewelry?

Currently, ANONS jewelry is exclusively available in select retail locations, including Macy’s, Bloomingdale’s, and Nordstrom. Visit these stores to explore our collections and find the perfect piece with the assistance of expert staff.

3. What metals are used in ANONS jewelry?

We use only solid 14K and 18K gold, as well as platinum to ensure lasting beauty and durability. Our metals are responsibly sourced, meeting the highest ethical and environmental standards.

4. How should I care for my lab-grown diamond jewelry?

To maintain your jewelry’s brilliance:

• Clean it regularly using warm water, mild soap, and a soft brush.

• Store it in a jewelry box or soft pouch when not in use.

• Avoid exposing it to harsh chemicals, extreme temperatures, or rough handling.

• For professional cleaning, take it to a trusted jeweler periodically.

5. Do ANONS lab-grown diamonds come with certification?

Yes, all ANONS diamonds above 0.50 carats come with a third-party certification from a reputable gemological laboratory, verifying their quality, cut, clarity, and color.

6. Can I resize my ring or bracelet after purchase?

Most ANONS rings can be resized, but the ability to adjust depends on the specific design. Bracelets with adjustable features allow for a custom fit, but solid bangles may not be resizable. We recommend visiting a professional jeweler for resizing services.

7. Does ANONS offer custom jewelry or engraving?

At this time, we do not offer custom jewelry designs, but we do provide engraving services on select pieces. If you’d like to personalize a ring or bracelet, please inquire with one of our retail partners.

8. What is ANONS’ return and exchange policy?

Returns and exchanges are subject to the policies of the retailer where you purchased your ANONS jewelry (Macy’s, Bloomingdale’s, or Nordstrom). We recommend checking with the store for details regarding their return timeframes and conditions.

9. Are ANONS lab-grown diamonds ethical and sustainable?

Yes. Our diamonds are grown using advanced, energy-efficient technology with a significantly lower environmental impact than traditional mining. We are committed to sustainability, ethical sourcing, and transparent practices, ensuring that every piece you wear aligns with responsible luxury.

10. How do I contact ANONS for further inquiries?

If you have any additional questions, our team is happy to assist you. Please reach out to us via email, and we’ll get back to you as soon as possible.

If there’s anything else you need to know, don’t hesitate to reach out or visit one of our retail partners for an in-person shopping experience. We’re here to help you find the perfect piece that fits your style and values.